Privacy Policy

1. Introduction

Welcome to Map Services App ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hostel management app ("App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

We may collect and store the following types of information:

2.1 Personal Information

Name
Email address
Phone number
Address
Identification number (if required)

2.2 Usage Data

Details of your use of the App including, but not limited to, traffic data, location data, logs, and other communication data and the resources that you access and use on the App.

2.3 Device Information

Information about your device, including hardware model, operating system and version, unique device identifiers, and mobile network information.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our App: Including to monitor the usage of our App.
To manage your account: To manage your registration as a user of the App. The information you provide can give you access to different functionalities of the App that are available to you as a registered user.
For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or any other contract with us through the App.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
To provide customer support: To attend and manage your requests to us.
To manage housekeeping, repairs, and maintenance: To track and manage requests and schedules.
To manage schedules and activities: To organize and track student activities and schedules.
To manage incidents: To record and manage incident reports and follow-ups.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

With service providers: We may share your information with third-party service providers to perform services on our behalf, such as hosting services, maintenance services, or customer service.
For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.